About buying process

What does g4paion.com offer?

The main products g4paion.com offer are all things about AION game—kinah, powerleveling, time cards and more. And you can buy products on g4paion.com about other game, just as world of warcraft, metin2, warhammer online and so on.

How to get a coupon code?

Both the new comer and repeat customer can enjoy the discount code in G4paion.com. There are several kinds of coupon code. One is come from the promotion or activity; other is compensatory coupon for delayed order caused by some uncontrollable reason; and if you are our repeat customer, you will have a certain coupon like points, the higher level, the bigger coupon code; or you can get one from our sales representatives and service representatives if this is your first time come.

What's information should I offer to you when make an order?

You are just requested to fill in your character name, available email and phone. It can help promote you delivery time.

What kinds of payment delivery types do you accept?

Three payments you can choose: Paypal, moneybooker, and the credit card through Paypal and moneybooker.

Do you accept credit cards?

Yes, we are. If you have PayPal account, you can check out in credit card through PayPal.

What's a pending order, and how to avoid pending order?

A pending order results when a payment is sent from an unverified account without sufficient balance in the PayPal account to cover the cost of the order. PayPal must contact the bank and verify that the funds are present, thus the cause of the 3 to 5 days delay. To avoid sending a pending, first complete the verification process for your account, and then make sure the funds are present in PayPal before you place an order.

How can I get the status of my order?

Please enter our LIVECHAT and get information of your gold or put your order number into the order tracking on home page.

What other games do you engage in besides AION?

Besides AION, you can get other pop games'products at the bottom of homepage.

About delivery

If you cannot send me the kinah in your promised time, what should I do?

Generally speaking, it is rare thing on our sites for our powerful stock kinah. But in the case of your order had not reach your place in time as our fault, we will compensate you.

How will you contact me for delivery?

After your making the order, our delivery representative will whisper you when you are in the game, so please keep online in game for 30 minutes; and if you have no time for order then, we will contact you through email or give you a phone call to ask you come to finish your order, please ensure your email address and phone number are available when you make order. We will not give you message or call when you are in the rest.

Why have I waited for my gold?

There are few reasons , a, Our staff will take some minutes to check all information after you make an order. b, If you make a pending order, we will have to send the kinah after you remove the unsure through connect the PayPal by yourself. c, Since there are many customers choose our service, the amount kinah in the same server cannot supply many customer at the same time, we need some time to collect the kinah. d, During the game maintenance, please forgive we cannot log in game. No matter what's the reason is, we are trying our best to send your products all the time.

What's the delivery methods do you accept?

Actually, we just accept one method to ensure the fast and safe delivery that is super fast face to face delivery.

How long does it take for me to get the kinah after I have made the payment?

Once you place an order, we'll give you a promised delivery time (e.g. 1hr or 6hrs). We'll send kinah to you within that period; otherwise we'll send compensation according to our standard (Compensation differs between different Customer Level). Generally, the delivery time is not more than 1hour if your order is not pending here. We have staffs processing orders 24 hours a day, 7days a week.

About safty

Why do I join g4paion.com?

You will be our member once you register on G4P sites. You can get a general idea of it from below the table,

Level	The name of Level	Discount	Points rate
0	Member	0	1
1	Copper Member	0.02	1.05
2	Sliver Member	0.03	1.1
3	Gold Member	0.05	1.2
4	Platinum Member	0.07	1.3
5	Diamond Member	0.1	1.5

I want to inquire something about the powerleveling, account and other game, but I cannot find the right way?

You can click the LIVECHAT sign and choose the item you need or get in touch our LIVECHAT representative to make you enter the right place.

Do you provide any kind of refund?

Yes, if you think the delivery time is too long, or you do not need the gold or powerleveling anymore, then we can refund you.

I am afraid the safe of my information?

You don't need worry; we have done the security measures and will not change the valuable information you offered without your permit.